Terms and Conditions
The terms that apply when you order from or use The Line Pizza.
Last updated: September 2026
Orders and payment
Submitting the order form is a request. An order is confirmed when we send a payment link and you complete payment. Prices are in US dollars and include the 70% first-order discount where eligible. Sales tax is added where required.
First-order offer
- Available to new customers: households and shipping addresses that have not previously ordered from us.
- 70% off the menu price of all pizzas in the first order, up to a maximum discount of $120.
- Applied automatically; one per household and address; not combinable with other offers or gift cards.
- Shipping is charged per the Shipping Policy; free over a $49 pre-discount subtotal in the lower 48.
- We may change or withdraw the offer at any time; the terms on this site at the time of order apply.
Shipping and risk
Delivery times are estimates. Risk of loss passes on delivery to the address you provide. See the Shipping Policy and Refunds & Cancellations pages for problems in transit.
Food safety
Products are perishable and must be kept frozen. Reheating instructions are provided with every order; you are responsible for following them and for checking allergen information.
Website use
Content on this site is owned by The Line Pizza and may not be copied for commercial use. We may update these terms; continued use after changes means acceptance.
Governing law
These terms are governed by the laws of the State of Illinois. Disputes will be handled in the courts of Cook County, Illinois, unless applicable law provides otherwise.
Contact
The Line Pizza, 9700 Franklin Ave, Franklin Park, IL 60131, USA. Phone (847) 349-9325, email order@thelinepizza.com.